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Progressive app for iPhone and iPad

4.6 ( 1776 ratings )
Utilities Finance
Developer: Progressive Insurance
Current version: 3.26.5, last update: 6 months ago
First release : 11 Jan 2010
App size: 132.15 Mb

Easy access to your insurance, whenever and wherever you need it.

Here are some things you can do with the Progressive App*:
• View coverages, discounts, ID cards, documents, and policy details.
• Report and add photos to a claim.
• Pay your bill by credit card, debit card, checking account, or PayPal.
• View your billing history and upcoming payment schedule.
• See your progress in Snapshot®.
• Quote or make a policy change.
• Request roadside assistance, exactly when you need it most.
• Take and submit photos of documents that weve requested from you.
• Get in touch with your agent and claims rep.
• Start an auto insurance quote—and then buy online.

*Availability of some features may vary by state and policy type

Pros and cons of Progressive app for iPhone and iPad

Progressive app good for

I like it so far, I love that I can chat online right there if anything, I used it, works flawlessly! And making payments is so easy! And your info right there on hands very nice app to have.
I have Emerald status with Progressive. During the course of the years I have had with Progressive, they have been very professional and very prompt with taking care of me and my car when I have had an accident. I couldn’t be happier.?
I bought my first brand new car, 2014 CRV after my husband passed. Unfortunately in April Of that year I had my first accident at 74 years old. I was extremely pleased with the way Progressive handled all aspects of the accident where the opposing party claimed Extreme physical damage with me going 20 miles an hour. I did switch because my insurance rates were increased, and I expected that. And this year went back because I was so pleased with their concerned about me and making sure I was OK. (And they gave me a better rate!)
This app makes managing your insurance policys soooo easy and convenient. And if you have any questions you can chat with someone right through the app and they respond quickly!
They seem to be okay so far but deathly don’t have the best prices period I have to call back and haggle every once in awhile to keep ED decent price. !
I have a commercial policy I don’t think this app works too well for it

Some bad moments

They refused to pay after I had an accident and their reason was that they had to have Proof of what kind of insurance I signed up for but I had lost the paper work that they sent me right after I signed up with them. So they never did pay me for my van that was totaled out
So for starters, the camera doesn’t work at all even with the access to camera on. Secondly, the agent stayed on the phone through this experience and decided to just send a guy out. My car was already broken into and destroyed. I shouldn’t need more trouble. Just call them directly this app is dumb.
I spent many many hours on the phone, got quotes, on phone and in email. Scheduled my current provider to stop my policies. I don’t have any previous accidents or claims. When calling back the quotes were good but they told me I needed to get a letter and answer questions before staring. There is absolutely no reason for this and no indication I needed to until after me calling my current provider and scheduling a stop. So, I had to cancel the cancelation of my first provider like a fool. Unknowledgeable staff, very poor customer service, misinformation, and false quotes. Serious doubts on how they would handle me as a customer if that’s how the treat a potential buyer. Saving money means nothing if the service provided isn’t any good.
Most inefficient claim process ever! It took us 2 1/2 weeks to get hold of a rep who was assigned to our claim.
My boss got this trashy insurance. Last week one of my coworker car broke down requested a tow service taken 4 hours. Their process alway make mistake and their towing company are scammers. Over the phone they said the tow required $69 they don’t cover extra mileage so that fine in the beginning. But by the time the tow arrived they request for $300. This happened at San Jose at 3/23. Their attitude was rude like money greedy. Today I m requested roadside service for a blowed tire for change tire. Those mf took 3 hours and not even here. What wrong with them?!
I have to change my password every time that I login! The app. Shuts down while I’m using it and the cycle begins again!!! Nothing but frustration and no help on app. except to continue to change your password!! Download it only if you really enjoy being frustrated!!!

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